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Customer Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Customer Administrator to join our dynamic team in Stockport. As a key member of our team, you will play a crucial role in providing exceptional customer service and administrative support.
Key Responsibilities:- Customer Service: Efficiently handle and monitor customer inquiries, ensuring timely and effective resolution.
- Administrative Support: Monitor email inboxes, check information, and update customer assets on the database.
- Logistics and Workshops: Arrange collections from customers and suppliers, and support logistics and workshops as needed.
- Communication: Liaise internally with other sites, raise purchase requisitions, and order parts for customers.
- Database Management: Monitor and respond to dashboards, and develop and implement new terms and processes.
- Strong Attention to Detail: Possess strong attention to detail and IT literacy, with the ability to multitask efficiently and meet specific timelines.
- Excellent Communication Skills: Demonstrate excellent telephone manner and communication skills, with the ability to work independently in a fast-paced environment.
- Team-Oriented Mindset: Possess a self-motivated and team-oriented mindset, with a proven ability to work effectively in a dynamic team.
We offer a competitive salary of £23,500 to £25,000pa, and a dynamic work environment that values teamwork and collaboration. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
