Reception and Accommodation Manager Position
2 weeks ago
YHA Hartington Hall is seeking a skilled Reception and Accommodation Manager to join their team. The successful candidate will be responsible for managing the reception operation, supporting customer-facing duties, and overseeing the management of an operational budget.
Key Responsibilities:
- Leading the team to provide exceptional customer service to all guests and visitors
- Monitoring and controlling expenditure within the reception function
- Managing arrival and departure lists, including large groups
- Rota planning to ensure correct staffing levels
Requirements:
- Flexibility to cover different shifts and tasks
- Proven experience of working in a face-to-face role with customers
- Knowledge and understanding of YHA's core purpose and values
- Excellent communication skills and basic IT skills
What We Offer:
- A competitive hourly rate of £12.44
- The opportunity to live in accommodation if required
- Access to YHA's staff discount and cash back portal
- Free YHA Membership each year
- 10 nights free hostel stays per year for you and up to 3 friends or family
YHA is committed to building diverse teams and welcomes applications from everyone. If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.
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Reception and Accommodation Manager Position
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