ITAM Senior Analyst

2 weeks ago


Glasgow, Glasgow City, United Kingdom Maclean Moore Full time
Job Title: ITAM Senior Analyst

We are seeking a highly skilled IT Asset Management (ITAM) Senior Analyst to join our team at Maclean Moore. This is an exciting opportunity to work with a reputable global consultancy, where you will be responsible for driving improvements to the completeness and accuracy of IT asset data in the Firm's Configuration Management System.

Key Responsibilities:

  • Driving accuracy of the asset lifecycle stage in the Configuration Management System
  • Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine
  • Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard

Required Skills:

  • Experience with ServiceNow, SharePoint, PowerBI, and JIRA
  • Strong written and verbal communication skills
  • Strong Client Management and Stakeholder Management Skills
  • Strong Data Analytical skills with ability to digest requirements and identify opportunities for improvement

Desired Skills:

  • Critical Thinking/Problem Solving
  • Systems Thinking/Solution Design
  • Institutional knowledge of MS IT processes and systems
  • ServiceNow report building and Performance Analytics

Key Skills:

  • Bachelor's degree
  • ITIL4 Foundations
  • ITAM/Configuration Management
  • Problem Management: Kepner-Tregoe method or 5 why's method

Working with us:

As a member of our team, you will have the opportunity to work on a variety of challenging projects, develop your skills and knowledge, and contribute to the success of our clients. If you are a motivated and experienced ITAM professional looking for a new challenge, please apply for this exciting opportunity.


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