ITAM Senior Analyst
2 weeks ago
We are seeking a highly skilled IT Asset Management (ITAM) Senior Analyst to join our team at Maclean Moore. This is an exciting opportunity to work with a reputable global consultancy, where you will be responsible for driving improvements to the completeness and accuracy of IT asset data in the Firm's Configuration Management System.
Key Responsibilities:
- Driving accuracy of the asset lifecycle stage in the Configuration Management System
- Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine
- Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard
Required Skills:
- Experience with ServiceNow, SharePoint, PowerBI, and JIRA
- Strong written and verbal communication skills
- Strong Client Management and Stakeholder Management Skills
- Strong Data Analytical skills with ability to digest requirements and identify opportunities for improvement
Desired Skills:
- Critical Thinking/Problem Solving
- Systems Thinking/Solution Design
- Institutional knowledge of MS IT processes and systems
- ServiceNow report building and Performance Analytics
Key Skills:
- Bachelor's degree
- ITIL4 Foundations
- ITAM/Configuration Management
- Problem Management: Kepner-Tregoe method or 5 why's method
Working with us:
As a member of our team, you will have the opportunity to work on a variety of challenging projects, develop your skills and knowledge, and contribute to the success of our clients. If you are a motivated and experienced ITAM professional looking for a new challenge, please apply for this exciting opportunity.
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