ITAM Senior Analyst
4 weeks ago
We are seeking a highly skilled Senior ITAM Analyst to join our team at Maclean Moore Ltd. The successful candidate will be responsible for driving accuracy and completeness of IT asset data in our Configuration Management System.
Key Responsibilities:
- Driving accuracy of the asset lifecycle stage in the Configuration Management System
- Drive accuracy / completeness of attributes required to support ITAM processes and controls
- Driving improvement to 'evidenced' and 'accuracy' scores supported by Technology Asset Inventory reconciliation engine
- Maintaining the mapping reported asset lifecycle stage in the Configuration Management System to the lifecycle stages defined in the ITAM Standard
- Management of the scope asset attributes required for ITAM with directional maturity toward class-based required attributes
- Identification of authorized assets
- Creating / maintaining register of IT asset inventory data quality issues
- Reporting / observability of IT asset data quality
- Develop / execute / oversee data validation processes where required
- Accountable for reporting availability of priorities attributes in both AMDB, CMDB
- Accountable for ensuring that lifecycle attributes for assets is accurate (the prioritized level 1/ level 2 attributes)
Requirements:
- Bachelors degree
- Experience with ServiceNow
- ITIL4 Foundations
- ITAM/Configuration Management
- Problem Management: Kepner-Tregoe method or 5 whys method
- JIRA Project Management
This is a challenging and rewarding role that requires strong analytical and problem-solving skills. If you are a motivated and detail-oriented individual with a passion for IT asset management, we encourage you to apply.
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