Facilities Team Member

3 days ago


Nottingham, Nottingham, United Kingdom Hilton Worldwide, Inc. Full time

Company Overview

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Hilton Worldwide, Inc. is a global hospitality company that operates a portfolio of 18 world-renowned brands and a global collection of resorts and timeshare properties.

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Job Summary

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We are seeking a skilled Facilities Team Member to join our team at Hilton Worldwide, Inc. As a key member of our facilities team, you will be responsible for providing exceptional service to hotel guests ensuring their stay is memorable and enjoyable.

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About the Role

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This role involves supporting the day-to-day operations of our hotel facilities, including maintaining a high level of cleanliness and organization throughout the property. You will work closely with our housekeeping and maintenance teams to ensure all areas of the hotel are clean, safe, and welcoming to our guests.

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Key Responsibilities

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  • Provide excellent customer service to hotel guests, responding promptly to their needs and resolving any issues in a timely and professional manner.">
  • Maintain high standards of cleanliness and organization throughout the hotel, including public areas, guest rooms, and back-of-house spaces.">
  • Work collaboratively with the housekeeping and maintenance teams to ensure all areas of the hotel are clean, safe, and welcoming to our guests.">
  • Report any maintenance or repair issues to the relevant team members and assist with tasks as needed.">
  • Contribute to a positive and inclusive work environment, promoting teamwork and open communication among colleagues.">
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Benefits

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We offer a range of benefits to support your personal and professional growth, including:

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  • A competitive hourly rate of £11.80.">
  • Free meals when on duty.">
  • Personal Development programmes to support your career growth.">
  • A chance to make a difference through our Corporate Responsibility programmes.">
  • Team Member Travel Program: discounted hotel nights and 50% off Food and Beverages.">
  • High street discounts: with Perks at Work.">
  • 28 days holiday including bank holidays, increasing yearly to up to 33 days.">
  • Discounted dental and health cover.">
  • Free Parking.">
  • Subsidised Taxi Scheme.">
  • Guest Experience Day after successfully passing probation.">
  • Modern and inclusive Team Member's areas.">
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What We're Looking For

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We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. As a successful candidate, you will have:

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  • Excellent communication and interpersonal skills.">
  • The ability to work well under pressure and maintain a positive attitude in a fast-paced environment.">
  • Strong problem-solving skills and attention to detail.">
  • Knowledge of hotel operations and procedures would be an advantage.">
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How to Apply

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If you're interested in this exciting opportunity, please submit your application, including your resume and a cover letter explaining why you're the perfect fit for this role.



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