Senior Client Manager
1 week ago
We are a construction technology startup based in the UK, operating globally and founded by Civil Engineers. As we experience rapid growth, we're seeking talented professionals to join our mission of modernizing the industry.
Role OverviewThis is an exciting opportunity for a motivated Senior Client Manager to join our team at innDex. The successful candidate will have a proven track record of delivering results in SAAS Customer account management, preferably in the ConTech environment.
Main ResponsibilitiesYou will be responsible for managing existing enterprise clients, establishing relationships with key stakeholders, and training new starters. You will also introduce existing clients to new developments, upsell new tools, and ensure contract renewals. Additionally, you will work closely with the onboarding sector of the post-sales team to ensure a smooth transition from trial to enterprise roll-out.
Key Performance Indicators (KPIs)- Manage existing enterprise customers effectively
- Establish strong relationships with key stakeholders
- Upsell new tools and achieve contract renewal targets
- Work closely with the onboarding sector to ensure seamless transitions
To succeed in this role, you will need:
- Previous industry experience essential
- Full clean UK driving licence
- Construction software knowledge or passion preferred
- CRM experience preferred
As a Senior Client Manager at innDex, you can expect:
- A competitive salary: £45,000 - £60,000 per annum
- A dynamic and inclusive work environment
- Ongoing training and development opportunities
- The chance to shape the future of innDex and contribute to its continued growth and success
innDex is committed to inclusion and diversity, and we strive to create a workplace that reflects these values. If you're passionate about the construction industry and have what it takes to excel in this role, we'd love to hear from you.
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