Service Delivery Specialist

3 weeks ago


Craigavon Co Armagh, United Kingdom Medstrom Full time £23,400
Service Delivery Specialist

We are seeking a motivated and customer-focused individual with a clean driving license to join our team as a Service Delivery Specialist.

This role involves delivering effective and timely maintenance services to customers, including product delivery and installation, repair, proactive maintenance, and product demonstrations and basic training.

Key Responsibilities:
  • Deliver and install products within agreed delivery times
  • Repair and maintain products, and provide support at the delivery stage
  • Collect products after use and return to the service location for decontamination
  • Disinfect, function check, repair, and electrical safety test products
  • Complete records of testing, delivery, and collection
Requirements:
  • Mechanical or electrical background desirable, but not essential (full training will be provided)
  • Experience of delivery driving and planning routes desirable
  • Full UK driving license required (we use long wheelbase vans)
  • Excellent customer service and communication skills
  • Basic PC skills to include email and MS Office
  • DBS Checked (or the willingness to complete one)
Benefits:
  • Contributory pension scheme
  • Discounts and cashback on shopping, supermarkets, and holidays
  • 33 days holiday inclusive of bank holidays
  • Full induction with great training and support from dedicated team members
  • Salary sacrifice schemes, including Cycle to Work
  • Death in Service benefit available
Estimated Salary: £43,000 per year

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