Service Delivery Specialist
3 weeks ago
We are seeking a motivated and customer-focused individual with a clean driving license to join our team as a Service Delivery Specialist.
This role involves delivering effective and timely maintenance services to customers, including product delivery and installation, repair, proactive maintenance, and product demonstrations and basic training.
Key Responsibilities:- Deliver and install products within agreed delivery times
- Repair and maintain products, and provide support at the delivery stage
- Collect products after use and return to the service location for decontamination
- Disinfect, function check, repair, and electrical safety test products
- Complete records of testing, delivery, and collection
- Mechanical or electrical background desirable, but not essential (full training will be provided)
- Experience of delivery driving and planning routes desirable
- Full UK driving license required (we use long wheelbase vans)
- Excellent customer service and communication skills
- Basic PC skills to include email and MS Office
- DBS Checked (or the willingness to complete one)
- Contributory pension scheme
- Discounts and cashback on shopping, supermarkets, and holidays
- 33 days holiday inclusive of bank holidays
- Full induction with great training and support from dedicated team members
- Salary sacrifice schemes, including Cycle to Work
- Death in Service benefit available
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