Customer Experience Advisor
3 weeks ago
We are seeking a Sales Advisor to join our team in Lancaster, providing exceptional customer service and promoting EE's products and services.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build rapport with customers and understand their needs.
With a competitive salary of £12,535.47 (£12.05 p/h) rising to £12,843.13 (£12.34 p/h) at 9 months in role, plus uncapped commission, you'll be well rewarded for your efforts.
About Our TeamThis part-time opportunity involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them.
You will be working as part of a close-knit team, supporting each other and providing excellent customer experiences.
We value flexibility and work-life balance, offering opportunities to schedule your own breaks and banking time, and occasional home working.
What We Can Offer- A great starting salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
- Online GP giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
- Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
- Family Leave - equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
- Huge discounts of EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year.
- Support in carving your own career path. We are passionate about developing our people and will support you in achieving the career you want.
- Season Ticket Travel Loan giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
- Volunteering days, so you can give back to your local community.
- Optional Private Healthcare and Dental, to protect you and your family.
We've got a great team culture, meaningful support and tailored training to help you build a lasting career.
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