Digital Solutions Advisor

2 days ago


Lancaster, Lancashire, United Kingdom EE Full time
About This Role: As a Digital Solutions Advisor at EE, you'll play a key part in helping our customers enhance their digital lives. Your primary focus will be on providing exceptional customer service and promoting our innovative products and services.

Salary and Benefits: This exciting opportunity comes with a competitive starting salary of £23,504 (rising to £24,064 after 8 months) plus a comprehensive package of benefits, including online GP access and huge discounts on EE & BT products.

Key Responsibilities: As a Digital Solutions Advisor, you'll be responsible for engaging with customers over the phone to understand their needs and provide tailored solutions. You'll also have the chance to develop your skills and knowledge through our industry-leading training programs.

Requirements: To succeed in this role, you'll need to be a confident and empathetic communicator with excellent interpersonal skills. If you have transferable skills from previous experience or personal situations, such as negotiating with family members, you may find this role particularly appealing.

Why Choose EE? At EE, we're passionate about developing our people and offering a supportive environment where you can grow your career. With our Season Ticket Travel Loan and volunteering days, you'll have opportunities to give back to your community and advance professionally.

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