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Operations Manager
1 month ago
M Group Services Limited T/A Morrison Telecom Services is seeking a skilled Operations Manager to oversee daily operations related to Openreach contracts. The successful candidate will ensure smooth operations and excellent client relations.
Key Responsibilities:
• Coordinate and manage daily operations, liaising with clients to meet their needs and expectations.
• Organize and maintain project documentation and records.
• Provide administrative support to the delivery management team.
• Ensure compliance with company policies and client requirements.
• Assist with problem-solving and conflict resolution as needed.
About the Role
This role offers an exciting opportunity to work in a dynamic environment, supporting the growth and development of our telecommunications services. As an Operations Manager, you will be responsible for ensuring seamless day-to-day operations, maintaining strong relationships with clients, and contributing to the success of our business.
Salary and Benefits
The salary for this role is £38,000 - £42,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:
• 25 days annual leave plus bank holidays.
• 4% matched pension scheme.
• 2 x salary life assurance.
• Access to our staff discount portal.
• Health Cash Plan.
• Cycle to Work scheme.
• Employee assistance programme.
• Recruitment referral scheme.
• Payroll giving.
• Enhanced Family Leave.
• Inclusiveness.
• Disability Confident Scheme membership and reasonable adjustments available.
• Gold award holder under the Armed Forces Employer Recognition Scheme and interested in military personnel.
Requirements and Qualifications
To succeed in this role, you will need:
• Proven experience in a coordinator or administrative role, preferably within the telecommunications or related industry.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and as part of a team.