Justice System Officer
1 week ago
Job Overview
We are seeking an exceptional individual to join our team as a Justice System Officer, working on the front line of delivering justice in England and Wales.
This is a unique opportunity to make a meaningful contribution to our mission of ensuring that justice works for everyone.
About the Role
As a Justice System Officer, you will play a vital role in supporting the court system, interacting with members of the public, and resolving complex issues with empathy and professionalism.
You will be required to travel to various locations, including homes and businesses, where you will need to communicate effectively and adapt to different situations.
Key Responsibilities
- To provide excellent customer service and support to individuals from diverse backgrounds.
- To work independently or as part of a small team, demonstrating flexibility and adaptability in a fast-paced environment.
- To develop strong relationships with colleagues, stakeholders, and court users, fostering trust and respect.
- To assess situations quickly, think critically, and make informed decisions to resolve matters efficiently.
- To maintain accurate records, follow procedures, and adhere to guidelines to ensure seamless operations.
Requirements and Qualifications
To succeed in this role, you will need:
- A full driving license and access to a private vehicle.
- The ability to commute regularly to various locations, with mileage rates paid according to organizational policies.
- Strong communication and interpersonal skills, with a focus on empathy, active listening, and conflict resolution.
- The capacity to work in a dynamic environment, prioritizing tasks, managing time, and meeting deadlines.
- An understanding of Court Management systems and a willingness to learn and adapt to new technologies.
Benefits and Opportunities
In addition to a competitive salary of £22,940, you will enjoy:
- Access to learning and development opportunities, enhancing your skills and career progression.
- A supportive working environment that promotes work-life balance, flexible working options, and a culture of inclusion and diversity.
- An employer contribution to your pension scheme, providing long-term financial security.
- Annual leave, public holidays, and season ticket advance benefits, enhancing your overall well-being.
Why Join Our Team?
HM Courts and Tribunals Service is committed to delivering justice for everyone. As a Justice System Officer, you will have the opportunity to contribute to our mission, develop your skills and experience, and work collaboratively with a talented team to make a real difference in people's lives.
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