Shift Leader
2 weeks ago
We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and that the store is running smoothly. You will be the go-to person for colleagues in the absence of a manager and will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
Key Responsibilities
Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
Support colleagues, ensuring they deliver daily priorities and take regular breaks
Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
Be the go-to person for colleagues in the absence of a manager for day-to-day queries
Ensure the store is always clean, tidy, and well-presented
Support managers to coordinate seasonal, community, and charity events
Contribute to a great team atmosphere, that's inclusive of everyone
Provide great customer service, by listening to our customers and putting them first in everything you do
Keep the team well-informed and up to speed on any communications, changes, or updates
Stay knowledgeable about store performance, and look for ways to improve and simplify operations
Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
Follow health and safety routines and procedures, and ensure colleagues do the same
Recognize and celebrate colleagues within the team who are providing great service
What We're Looking For
A great role model, who always gives thoughtful customer service that ensures every customer's needs are met
Someone who can build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
A clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
Someone who is comfortable taking the lead, and overseeing the store in the absence of your Manager
A good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
Someone who is motivating, so you can inspire your team to deliver beyond expectations
Someone who is curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day
What's in It for You
We offer a range of benefits, including holiday starting at 20 days plus a personal day rising to 22 days after 12 months, flexible working from day one, and access to free wellbeing services. We also offer life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
About Us
We are a responsible and sustainable business, committed to serving our customers, communities, and planet a little better every day. We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome chats about flexible working and are committed to supporting our colleagues in all aspects of their lives.
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Shift Leader
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Canterbury, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for coordinating the store team to deliver an exceptional customer experience, ensuring a clean and well-stocked store, and providing excellent customer service.Key Responsibilities* Coordinate the store team to...
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Shift Leader
2 weeks ago
Canterbury, Kent, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for coordinating the store team to deliver an exceptional customer experience, ensuring a clean and well-stocked store, and providing excellent customer service.Key Responsibilities* Coordinate the store team to...
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