Technical Support Specialist

2 weeks ago


London, Greater London, United Kingdom Explore Group Full time £25,000 - £30,000

Job Description: Explore Group is seeking a skilled Technical Support Specialist to join our team. Key Responsibilities:

* Provide technical support for network-related issues, including troubleshooting and resolving problems with TCP/IP, subnetting, DHCP, firewalls, routers, and switches.
* Assist with password management and user administration systems, including Active Directory and Office 365 Admin management.
* Collaborate with the team to write and maintain documentation for troubleshooting procedures and system configurations.
* Develop and implement effective solutions to improve network performance and security.

Requirements:

* Strong understanding of computer hardware components and troubleshooting.
* Experience with email systems, including Microsoft Outlook and Hosted Exchange.
* Excellent communication and problem-solving skills.
* Ability to work in a fast-paced environment and prioritize tasks effectively.

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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