Cloudsmith Enterprise Success Specialist

3 weeks ago


Belfast, United Kingdom Cloudsmith Ltd Full time
About Cloudsmith Ltd

Cloudsmith Ltd is the world's leading artifact management platform. Our platform helps software organizations of all sizes protect and manage their software supply chain. We support over 30 formats, with broad support for languages, containers, and operating system libraries.

About the Role

The Customer Success Architect will lead the technical onboarding and rollout of our platform for enterprise customers. This role requires managing complex enterprise environments, optimizing deployment processes, and building trust with all stakeholders to achieve continuous adoption and long-term success.

  • Own the onboarding and rollout process for new enterprise customers.
  • Define and document technical architecture tailored to customer requirements.
  • Coordinate project management activities, aligning customer and internal teams.
  • Lead stakeholder communication across enterprise customer teams.
  • Monitor and manage project timelines and deliverables.

We offer a competitive salary of $100,000 - $150,000 per year, comprehensive health insurance, generous annual leave, flexible working policies, professional development budget, and a dynamic work environment.



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