CRM & Database Officer

6 days ago

London, Greater London, United Kingdom Imperial College London Full time

Imperial College London is seeking a highly skilled Regular Giving Officer to join their successful Regular Giving and Legacy Giving team.

The Regular Giving programme aims to secure philanthropic support from alumni and friends, and this role will focus on raising funds through telephone campaigns and mid-value donors. The programme primarily raises money to support students facing financial hardship through hardship funds, bursaries, and scholarships.

In this role, you will represent and promote the mid-value giving programme across Advancement, building relationships with Faculty fundraisers to identify giving opportunities below £25,000.

Key Responsibilities:

  • Experience in mid-value and telephone fundraising
  • Building relationships with a wide range of internal and external stakeholders, including colleagues, alumni, and donors
  • Working with databases and/or CRM systems
  • Excellent oral and written communication skills, including a confident, helpful, and professional telephone manner
  • Advanced Microsoft Office skills
  • Ability to think strategically, with strong project management skills and a methodical and organized approach
  • Willingness to travel within and outside the UK for specific events
  • A flexible approach to working, able to work some evenings and weekends to accommodate alumni and related university events
  • Education to degree level or demonstration of equivalent relevant work experience

What We Offer:

  • Extensive training and development opportunities
  • Access to an extensive peer network within Higher Education
  • The opportunity to continue your career at a world-leading institution

This is a full-time, open-ended role based at our South Kensington Campus.

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