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Database Administrator

2 months ago

London, Greater London, United Kingdom MEMBERSHIP BESPOKE Full time
About the Role

Membership Bespoke is seeking a skilled Database Administrator to join our team as a CRM & Member Events Assistant. As a key member of our organization, you will be responsible for managing data in our CRM platform, supporting member engagement activities, and coordinating logistical planning of member meetings and events.

Key Responsibilities
  • Database Management: Manage and update records in Dynamics 365, ensuring accurate and up-to-date information.
  • Member Onboarding/Offboarding: Provide support on the onboarding and offboarding process, ensuring seamless transitions for members.
  • CRM Reporting: Generate high-quality CRM reports and dashboards to inform business decisions.
  • Member Engagement: Support Microsoft Dynamics 365 (CRM) engagement activity, fostering strong relationships with members.
  • Event Planning: Deliver end-to-end administration process for large member meetings and events, ensuring smooth execution.
  • Content Creation: Collate content for newsletters and update content on our website, showcasing our organization's expertise.
  • Subscription Services: Support subscription services administration, ensuring timely and accurate processing.
Requirements
  • Experience: Proven experience working with Dynamics 365 or similar CRM platforms.
  • CRM Superuser: Strong proficiency in Microsoft Office Suite and CRM superuser skills.
  • Communication: Professional oral and written communication skills, with the ability to effectively interact with members and stakeholders.
  • Organizational Skills: Good organizational and self-management skills, with the ability to prioritize tasks and meet deadlines.
Desirable Skills
  • Sharepoint Knowledge: Good working knowledge of Sharepoint, with the ability to leverage its features to support our organization's goals.
  • Membership Organisation Understanding: Understanding of the role and remit of membership organisations, with the ability to apply this knowledge in a practical context.