Retail Team Member

2 months ago


Watford, Hertfordshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at the British Heart Foundation. As a Sales Assistant, you will be at the forefront of delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing personalized service and promoting our charity's mission
  • Organize and merchandise donated stock creatively to maximize sales potential
  • Collaborate with our E-Commerce team to drive online sales
  • Work effectively in a fast-paced environment, managing multiple tasks and priorities
  • Provide excellent customer service, resolving issues and concerns in a professional manner
Requirements
  • Previous retail experience is not essential, but a passion for delivering exceptional customer service is
  • Ability to work well in a team environment and guide the activity of volunteers on the shop floor
  • Confidence in using technology, including tills, PCs, smartphones, and email
  • Attention to detail and ability to work accurately in a dynamic environment
  • Positive, creative, and customer-focused approach
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to reduce the risk of heart disease and improve the lives of those affected by it.

Benefits
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Generous annual leave entitlement
  • Access to a range of employee benefits, including a pension scheme and cycle-to-work scheme

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