Retail Operations Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Birmingham Hopsice Full time
About the Role

Birmingham Hospice is seeking a highly motivated and organized individual to fill the position of Relief Assistant Shop Manager. As a key member of our Retail Team, you will provide assistance and area cover in our Cotteridge and surrounding area shops.

Key Responsibilities
  • Assist the shop manager in running the shop and cover their days off and holidays.
  • Achieve income targets by maximizing sales and donations.
  • Provide exceptional customer service to donors and customers.
  • Lead by example and support volunteers in accepting, sorting, pricing, steaming, and displaying goods for sale.
  • Effectively lead the shop volunteers and promote a positive team spirit.
  • Utilize social media to promote the shop and its activities.
Requirements

No retail experience is required, as we can provide training. We are looking for individuals with a strong work ethic, excellent communication skills, and a passion for making a difference in their community.

This is an excellent opportunity for someone looking to gain experience in a retail environment and contribute to the important work of Birmingham Hospice.



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