Celtic Manor Resort Team Leader

5 days ago


Newport, Newport, United Kingdom The Celtic Collection Full time

We are seeking a highly experienced Team Leader to join our Conference and Events team at Celtic Manor Resort. The ideal candidate will have a passion for delivering exceptional customer service and a professional attitude to ensure the highest standards of service are met. The role will involve leading a small team of staff to assist in the delivery of daily events, including meetings, banquets, and lunch services. The successful candidate will be well-organised, able to prioritise tasks, and have excellent communication skills.

The Team Leader will be responsible for briefing staff on their duties, checking their area, and ensuring that every guest receives their required meal, including managing special dietary options. During dinner service, the Team Leader will lead a team of up to 12 staff to deliver plated meals to a section of tables. The role requires the ability to think on your feet and adapt to changing circumstances, with short notice. As a key member of our team, the successful candidate will have opportunities for career development and progression, including the potential to lead events for up to 150 people and become a Supervisor, Floor Manager, or beyond.

The Celtic Collection is a prestigious family of experience-focused UK business and leisure hotels and venues. We offer a range of incredible perks, lifestyle and retail discounts, and career development opportunities. If you are passionate about delivering exceptional customer service and have a professional attitude, we encourage you to apply for this exciting opportunity.



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