Sales Team Lead

5 days ago

Warrington, Warrington, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Team Lead to join our team at WHSmith. As a Sales Team Lead, you will be responsible for providing exceptional customer service and leading a team of sales assistants to deliver outstanding store standards.

Key Responsibilities

  • Deliver exceptional customer service to all customers, ensuring a positive and engaging experience.
  • Lead and motivate a team of sales assistants to achieve sales targets and deliver high standards of customer service.
  • Carry out stock replenishment and maintain a tidy and inviting store environment.
  • Meet high standards of display and visual merchandising to help customers find what they're looking for easily.
  • Support colleagues and contribute to a positive and inclusive team culture.

What We're Looking For

  • A passion for delivering exceptional customer service and leading a team to achieve sales targets.
  • Confident communication skills and the ability to motivate and lead a team.
  • Motivation to achieve high standards and deliver outstanding results.
  • Adaptability to meet company requirements and goals.

What We Offer

We offer a competitive salary, pension scheme, paid annual leave, and employee discounts. We also provide a range of benefits, including an Employee Assistance Programme to support your wellbeing.

About Us

WHSmith is a leading retailer with a rich heritage and a commitment to delivering outstanding customer service. We are proud to be an inclusive employer and welcome applications from candidates who share our values.

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