Program Management Specialist

5 days ago


London, Greater London, United Kingdom Anthropic Limited Full time
About the Opportunity

We are seeking an experienced Program Management Specialist to lead our incident response program globally. This role will work closely with technical and non-technical teams across Anthropic to build strong foundations and processes around how we respond to novel issues.

  • Owning key areas of the incident program to enable its continued growth
  • Being an on-call incident commander, and first point of escalation, during incidents of varying levels of severity
  • Ensuring our internal and external communications during incidents meet our commitments to safety and transparency
  • Working with teams across Anthropic to manage policies and procedures that drive our incident response program
  • Sponsoring a culture of blameless learning from incidents, supporting incident reviews and identifying critical remediations

This is a high-growth environment where you will have the opportunity to develop a deep understanding of our technical teams and what we are building.

Key Requirements
  • At least 3 years of experience working as an incident manager in a technology company
  • Comfortable participating in regular on-call responsibilities as part of a small team
  • Demonstrated ability to troubleshoot complex issues
  • Knack for identifying and implementing efficient processes and policies
  • Excellent project management, analytical, and problem-solving skills
  • Strong communication skills especially when working with technical stakeholders
  • Ability to thrive in fast-paced, high-volume, ambiguous environments
  • Prior experience in Technical Program Management or similar technical role

The salary range for this position is expected to be between $190,000 - $230,000 per annum, based on experience. We also offer a comprehensive benefits package including health insurance, retirement savings, and paid time off.



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