Transport Operations Manager

3 weeks ago


Farnborough Green, United Kingdom The Sofa Delivery Company Full time

About the Role:

The Transport Team Leader will be responsible for the day-to-day operation of the driving teams, ensuring all customer needs are met in an efficient, safe, and compliant manner.

They will lead by example, provide direct management of the driving teams, and support the onsite Management Team.

Key Responsibilities:

  • Support the overall CDC operation, with accountability for all customer deliveries
  • Work in partnership with the warehouse operations team to ensure efficient inbound of supplier deliveries and outbound delivery customer orders
  • Ensure consistently high standards of customer service are delivered by your team at all times, in line with the DFS customer promise and operational excellence
  • Ensure customer expectations are met through efficient operations and people practices, including managing absence, holidays, banked days, and overtime
  • Ensure daily vehicle debriefs take place at the start and end of the shift, taking responsibility for the team's Personal Digital Assistant (PDA) use, monitoring, and improving On Time / In Full (OTIF) delivery stats, and ensuring customer NPS feedback is reviewed and shared with the team
  • Support the Transport Manager with accident management and property damage investigating and reporting
  • Accountable for optimal utilisation of transport fleet for store to customer, e.g., optimising load volumes per store

Requirements:

  • Transport CPC qualified or committed to working towards this qualification (to qualify within agreed period post appointment)
  • IOSH Health & Safety qualification preferable
  • Excellent customer service skills
  • Operational management, planning, and scheduling skills
  • Professional conduct at all times
  • Smart and presentable appearance at all times
  • Proven experience of people management
  • Experience of encouraging great performance and managing poor performance as required

About The Sofa Delivery Company:

We know that a sofa is one of the most meaningful things someone can buy. That's why we're on a mission to be the best two-person delivery company around, delivering great experiences to our customers that count.

We're big believers that a great job is not just something you have, it's something you take pride in creating. You'll be working alongside team members who live for the challenge and variety of our roles. No day is the same with us, and that's the joy.

We're an equal opportunities employer and are passionate about building a diverse and inclusive workplace. We love to celebrate and encourage people to be their true selves. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, marital status, or disability status. Everyone is welcome.

We're an equal opportunities employer. DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging.

We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups.

Across the Group, we want to create an environment where everyone feels at home.



  • Farnborough Green, United Kingdom The Sofa Delivery Company Full time

    About the RoleWe are seeking a highly skilled Transport Operations Manager to join our team at The Sofa Delivery Company. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our products to customers across the country.Key ResponsibilitiesLead and manage a team of delivery drivers and coordinators to ensure...


  • Farnborough Green, United Kingdom The Sofa Delivery Company Full time

    About the RoleWe are seeking a highly skilled Transport Operations Manager to join our team at The Sofa Delivery Company. In this key role, you will be responsible for the day-to-day operation of our driving teams, ensuring that all customer needs are met in an efficient, safe, and compliant manner.Key Responsibilities:• Support the overall CDC operation,...


  • Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full time

    About The Sofa Delivery CompanyWe are seeking a Transport Team Leader to join our team. The successful candidate will be responsible for the day-to-day operation of the driving teams, ensuring all customer needs are met in an efficient, safe and compliant way.The ideal candidate will have a proactive approach, leading by example and providing direct...


  • Farnborough Green, United Kingdom Guidant Global Full time

    Job SummaryWe are seeking a highly skilled Transport Logistics Specialist to join our team at Guidant Global. As a key member of our Production Team, you will be responsible for delivering transport and logistics solutions to enable the global delivery of AALTO products.Key ResponsibilitiesCoordinate transport requirements through selection of most...


  • Slade Green, United Kingdom CV-Library Full time

    Are you based in the ERITH area? Do you have a Counter Balance Forklift Licence? Have you managed Warehouse and Transport operations within a multidrop operation ideally construction products? Frazer is a leading building materials distributor in Northern Europe, is on the hunt for an Operations Manager (Warehouse &Transport) who's as passionate about...


  • Welham Green, Hertfordshire, United Kingdom Biffa Full time

    Transforming Waste Management.Biffa, a leading industry player, is seeking a skilled Transport Administrator to join their operations team. As a key member, you will play a crucial role in ensuring the efficient management of depot operations, vehicle allocation, and route optimization. Your responsibilities will include:Effectively managing the day-to-day...


  • Mappleborough Green, United Kingdom Next Generation Full time

    Job Title: Transport Operations CoordinatorLocation: RedditchSalary: £35,000 - £40,000 (Depending on Experience)Job Type: Permanent, Full TimeWorking Hours: Monday – Friday 8am – 5pm (1hour unpaid lunch break)Holiday: 20 Days per annum (after 5 years' service the candidate will gain 1 extra days annual leave per year - up to max of 25 days)Duties: Day...


  • Farnborough, Hampshire, United Kingdom Hampshire County Council Full time

    Transportation SpecialistWe are seeking a skilled Transportation Specialist to join our team at Hampshire County Council. As a Transportation Specialist, you will be responsible for ensuring the safe transportation of vulnerable adults between pick-up and drop-off locations. This will involve operating a minibus and all equipment on board, as well as...


  • Farnborough, United Kingdom CV-Library Full time

    Principal Transport Planner Farnborough Upwards of £45,000 per year + Benefits, Progression, Bonus Are you a Senior Transport Planner looking for a new challenge? Are you looking for a role offering a competitive salary and the chance to progress with a well-established company in the Transport industry? If so, we have a position as a Transport...


  • farnborough, United Kingdom Revorec Recruitment Solutions Full time

    Principal Transport PlannerFarnboroughUpwards of £45,000 per year + Benefits, Progression, Bonus Are you a Senior Transport Planner looking for a new challenge? Are you looking for a role offering a competitive salary and the chance to progress with a well-established company in the Transport industry?If so, we have a position as a Transport Planner,...


  • Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full time

    Job OverviewAs a key member of our team, you will oversee the daily operations of our driving teams, ensuring seamless execution of customer deliveries. Your leadership will focus on maintaining a safe, efficient, and compliant work environment.About The Sofa Delivery CompanyWe are a leading provider of sofa delivery services, dedicated to exceeding customer...


  • Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full time

    About The RoleAs a key member of our driving team, you will be responsible for ensuring the smooth operation of our daily delivery services. This includes managing the driving teams, prioritizing tasks, and maintaining a safe and compliant working environment.About The Sofa Delivery CompanyWe are a dynamic and growing company that values our employees and...


  • Welham Green, Hertfordshire, United Kingdom Biffa Full time

    Transforming Waste ManagementBiffa is a leading waste management company that is passionate about making a positive impact on the environment. We are seeking a skilled Transport Operations Coordinator to join our team and contribute to our mission of delivering exceptional service to our customers.Key ResponsibilitiesManage the day-to-day operations of our...


  • Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Full time

    As a key member of our team, you will oversee the daily operations of our driving teams, ensuring seamless customer service and compliance. Your leadership skills will be instrumental in driving team performance and supporting the management team.About The Sofa Delivery CompanyWe are a leading provider of sofa delivery services, committed to excellence in...

  • Transport Team Leader

    2 weeks ago


    farnborough, United Kingdom The Sofa Delivery Company Full time

    You will be responsible for the day to day operation of the driving teams , ensuring all customer needs are met in an efficient, safe and compliant way. Proactively lead by example and provide direct management of the driving teams whilst supporting the onsite Management Team.About The Sofa Delivery CompanyAt The Sofa Delivery Company, we know that a sofa is...


  • Farnborough, Hampshire, United Kingdom Shared Services Partnership Full time

    Job Details:Job Reference: HCC605271Salary Range: £22,737 - £23,058 pro rata, per annum (actual salary £12,289 - £12,462 per annum)Work Location: Farnborough Community Link, FarnboroughHours per week: 20Contract Type: Temporary until 31 March 2025Closing Date: - please note we may interview on receipt of application and the role may close before the...


  • Welham Green, Hertfordshire, United Kingdom Biffa Full time

    Transforming Waste ManagementBiffa is a leading waste management company that's committed to making a positive impact on the environment. As a Transport Operations Coordinator, you'll play a crucial role in ensuring the efficient management of our operations, from allocating vehicles to maintaining health and safety standards.Your Key ResponsibilitiesManage...


  • Farnborough, Hampshire, United Kingdom The Sofa Delivery Company Careers Full time

    About The RoleYou will be responsible for the day-to-day operation of the driving teams, ensuring all customer needs are met in an efficient, safe, and compliant way. This includes proactively leading by example and providing direct management of the driving teams while supporting the onsite Management Team.About The Sofa Delivery CompanyWe are on a mission...


  • Welham Green, Hertfordshire, United Kingdom Biffa Full time

    Transforming Waste Management with InnovationBiffa, a leading waste management company, seeks a skilled Transportation Operations Coordinator to drive the efficient management of our depot operations. This role involves allocating and routing vehicles to ensure best-in-class service delivery to customers, maintaining health and safety standards, and ensuring...

  • Transport Logistics

    1 month ago


    Farnborough, United Kingdom CV-Library Full time

    We are recruiting for a Transport Logistics Specialist on contract based in Farnborough, Hampshire to work for a leading Space organisation. Job Purpose: You will be part of the Production Team, responsible for delivering transport, and logistics solutions to enable the global delivery of products (Aircraft, Ground Control Station, Payload, Maintenance...