Senior Customs Brokerage Manager

4 weeks ago


Birmingham, Birmingham, United Kingdom Right Now Recruitment Full time
{"title": "Senior Customs Brokerage Clerk", "description": "Job Title: Senior Customs Brokerage Clerk

Right Now Group is working with a Global Forwarder based in Birmingham to grow their Customs Brokerage Team. We are seeking an experienced Senior Customs Brokerage Clerk to join their unit in Birmingham.

Key Responsibilities:
  • Develop and implement a commercial strategy for the brokerage team, identifying opportunities for growth and improvement.
  • Collaborate with the Key Account Directors and Business Development teams to drive new opportunities.
  • Support all brokerage-related opportunities and pipeline development.
  • Present monthly updates to the Board, highlighting key statistics, opportunities, and strategic recommendations.
  • Attend customer visits to develop relationships, gain insights, and generate opportunities.
  • Act as the primary point of escalation for complex operational issues, providing guidance and solutions.
  • Conduct regular audits of customer processes to identify gaps, risks, and opportunities for optimization.
  • Support the onboarding of new business in alignment with account owners and the onboarding team.
  • Support and lead the review of internal and customer SOPs.
Requirements:
  • 5+ years of experience in Customs Brokerage or Freight Forwarding.
  • Exceptional communication skills.
  • Ability to work in a fast-paced environment.
  • Experience dealing with SOP reviews.
  • Capable of working independently and presenting to Board Members.
  • Attention to detail.

Salary: £35,000 - £50,000
Location: Birmingham
Shift: Mon-Fri 8:30am - 5pm

", "lang_code": "en"}

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