ServiceNow Developer Specialist

4 days ago


London, Greater London, United Kingdom Maclean Moore Full time
Job Title: ServiceNow Developer Specialist

Job Description: We are partnered with a reputable global consultancy that are looking for SERVICENOW IRM AND SIR DEVELOPERS to work on a very exciting LONG-TERM PROJECT in the ENERGY sector.

Role Overview: As a member of the Security Automation team, you will play a pivotal role in building and maintaining a continuous and sustainable security automation pipeline with the goal of enhancing the efficiency, effectiveness and accuracy of detection and response capabilities and reducing manual tasks for the Cybersecurity teams.

Key Responsibilities:
  • Analyse the technical development requirements and develop integrations between the ServiceNow security modules and/or 3rd-party tools and APIs used by the Cybersecurity teams.
  • Configure ServiceNow and implement best practices in coding and design as per the ServiceNow standards.
  • Determine problem areas within our current deployment and recommend and build solutions.
  • Collaborate with client's ServiceNow Platform SRE team to ensure quality and stability of integrations.
  • Provide checkouts during ServiceNow module and platform upgrades.
  • Identify opportunities to automate workflows/processes related to security events through ServiceNow or SOAR playbooks
  • Assist with the ongoing enhancement to the organization's case management system to decrease response times, increase effectiveness and streamline security operations.
  • Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python, and PowerShell)
  • Assist with the development of dashboards and metrics within the organization's case management system.
  • Maintain and improve the team's products, infrastructure, and technology stack.
  • Develop and maintain documentation related to the automation of workflows related to detection/response procedures for security events.

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