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Customer Service Representative

2 months ago

Portsmouth, Portsmouth, United Kingdom Adecco Full time

Job Summary

Adecco UK is seeking a committed and safety-conscious Customer Assistant to work at various train stations. As a Customer Assistant, you will provide a first-class service to our customers while ensuring their safety at all times.

Key Responsibilities

  • Effectively operate the gates to ensure the safety of all who pass through them.
  • Deliver excellent customer service by responding to customer enquiries as quickly and efficiently as possible.
  • Report any incidents and undertake measures to ensure the safety of the station.
  • Undertake ticket checks and pass any irregularities to Revenue Protection.
  • Wear uniform and I.D badge when working on shift and travelling to and from that shift.

Requirements

  • A strong background in customer service.
  • Effective communication skills, including excellent listening skills.
  • Good written communication skills to aid in producing reports.

What We Offer

  • Enhanced rate for working until 12:30am.
  • Duty pass for free travel while on duty.

About Adecco

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.