Hospitality Manager

2 weeks ago

ChesterleStreet, Durham, United Kingdom RedCat Pubs Full time
Unlock Your Potential as a Front of House Supervisor at RedCat Pubs

We are seeking an ambitious and experienced supervisor to join our team at RedCat Pubs. As a Front of House Supervisor, you will be responsible for leading by example, delivering exceptional results, and guiding your team to provide outstanding customer experiences.

Key Responsibilities:
  • Team Enablement: Foster a culture of learning and development, and support team members in their growth and retention.
  • Commercial Awareness: Drive business growth and profitability through effective marketing initiatives and customer feedback.
  • Positive Attitude: Provide unexpected surprises and moments of care to our customers and team members.
  • Compliance Management: Demonstrate due diligence in health and safety, food safety, and risk assessment.
  • Customer Focus: Be approachable, calm, and friendly, even in times of pressure.
  • Product Expertise: Be passionate about our offering and knowledgeable about our products.
  • Venue Maintenance: Ensure the ambiance of our venues is warm, welcoming, tidy, and safe.
  • Stock and Cash Handling: Accurately manage, record, and report stock, cash, and rotas.

At RedCat Pubs, we are committed to providing industry-leading, lifestyle-enhancing spaces that inject excitement back into the hospitality sector. If you share our values of integrity, care, and respect, and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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