Maintenance Team Lead

4 weeks ago

London, Greater London, United Kingdom Cycas Hospitality Full time

Maintenance Supervisor Job Description

About the Role

We are looking for a skilled Maintenance Supervisor to join our team at Cycas Hospitality. As a Maintenance Supervisor, you will be responsible for maintaining the hotel's plant and equipment, ensuring they are in efficient working order. This is a great opportunity to work in a fast-paced environment and be part of a dynamic team.

Key Responsibilities

  • Have a thorough knowledge of all plant and equipment in the hotel and maintain these in efficient working order by following routine maintenance procedures.
  • Adopt a proactive approach by carrying out regular walk rounds of the hotel and grounds to ensure potential problems are dealt with promptly.
  • Carry out short-term (reactive) maintenance work, such as repairs affecting guest bedrooms and services, as a matter of urgency but adhering to all safety procedures and causing minimal disruption to guests.
  • Carry out ad-hoc decorating work.
  • Regular service and maintenance of lock systems.
  • Carry out weekly checks of all fire alarms within the hotel and take action in line with Standard Operating Procedures if any are found to be faulty.
  • Have knowledge of and operate hotel security and emergency procedures, being mindful to respect guests' privacy at all times.
  • Deal with complaints/problems politely and positively, making every effort to resolve them. If unable to resolve them, refer to the Duty Manager but advise full details to the Duty Manager at the first opportunity.
  • Liaise daily with all departments and deal appropriately with any maintenance issues raised, giving priority to those that compromise Health & Safety or security.
  • Liaise with contractors on site to ensure that Permits to Work are completed in compliance with Company Health & Safety procedures. Act as Clerk of Works to regulate work carried out by contractors.
  • Carry out work on ad-hoc projects using your skills and knowledge to ensure the most efficient and effective outcome for the hotel.
  • Use, operate, and store all tools, equipment, and materials safely and securely to comply with statutory regulations, such as COSHH.
  • Respond to call-outs in line with rota and department standard practice.
  • Carry out checks of maintenance materials at least weekly, keeping stock levels to the minimum necessary to maintain continuity of service.
  • Maintain operational standards to the highest possible level in respect of service, hygiene, health, and safety, ensuring there is minimal wastage.
  • Some gardening and ground maintenance work may be involved.
  • Carry out ad-hoc work as per the needs of the business.

About Cycas Hospitality

Cycas Hospitality is a dynamic hotel management company that has been innovating in the hospitality industry for over 15 years. We are passionate about developing and inspiring Europe's best hospitality team. We work hard, and we make working hard look fun.

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