Customer Service Liaison
4 days ago
We are seeking a Frontline Support Specialist to provide excellent customer service and resolve queries in a timely manner. As the first point of contact for customers, you will be responsible for handling incoming calls, emails, and chat queries with accuracy and efficiency.
**Key Responsibilities:**
- Handle customer inquiries: Respond to customer queries via phone, email, or chat, providing accurate information about our products and services.
- Resolve customer issues: Efficiently address and resolve customer complaints, escalating when necessary.
- Process customer orders: Manage customer orders and account information with attention to detail.
- Collaborate with teams: Work closely with other departments to ensure customer satisfaction and resolve issues effectively.
Requirements:
- Prior experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives (£25,000 - £30,000 per annum).
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
- Flexible working options.
The successful candidate will have excellent communication skills, a strong ability to multitask, and a passion for delivering exceptional customer experiences. If you are passionate about delivering excellent customer service, please send your CV for consideration.
-
Customer Sales Liaison
8 hours ago
Guildford, Surrey, United Kingdom Office Angels Full timeJob Title:Customer Sales LiaisonOverviewWe are seeking a highly motivated and experienced Customer Sales Liaison to join our team. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a proven track record in sales.Key Responsibilities:Respond to customer inquiries and manage sales calls efficiently.Set...
-
Guildford, Surrey, United Kingdom Red Recruit Full timeWe are a specialist recruitment agency for the removals industry, currently working with a family-run business in Surrey. As an International Removals Customer Liaison Specialist, you will be responsible for providing exceptional customer service to clients throughout their move, from initial contact to delivery.Key responsibilities of the role...
-
Corporate Reception and Liaison Officer
2 weeks ago
Guildford, Surrey, United Kingdom WSH Group Full timeRole Summary: We are looking for a skilled Corporate Reception and Liaison Officer to join our dynamic Front of House team at our prestigious site in Guildford. As a key ambassador, you will provide exceptional customer service to visitors, clients, and staff, ensuring a seamless arrival experience.Key Responsibilities:- Create memorable interactions with...
-
Community Postal Liaison Officer
6 days ago
Guildford, Surrey, United Kingdom Royal Mail Group Full timeAbout UsRoyal Mail Group is a leading provider of postal services, connecting people and businesses across the UK. Our team is passionate about delivering exceptional customer service and making a positive impact on our communities.Job DescriptionAs a Community Postal Liaison Officer, you will play a critical role in building relationships with our customers...
-
Housing and Community Liaison Officer
3 weeks ago
Guildford, Surrey, United Kingdom CIH International Housing Group Full timeWe are looking for a skilled Housing and Community Liaison Officer to work in our Guildford office.As a key member of our team, you will be responsible for supporting clients to develop independence and daily living skills.You will work closely with clients to resolve problems, meet personalized support plans, and access community services.The ideal...
-
Sales and Community Liaison Specialist
1 week ago
Guildford, Surrey, United Kingdom Charity Link Full timeAs a Door-to-Door Field Sales Executive with Charity Link, you will have the opportunity to make a real difference in the lives of people across the country. Your primary role will be to promote the work of our partner charities, while also building relationships with local communities and businesses. You will be rewarded with a competitive salary of 45k,...
-
Installation and Servicing Engineer
1 week ago
Guildford, Surrey, United Kingdom ACS Business Performance Ltd Full timeJob Description:The Installation and Servicing Engineer will be responsible for ensuring effective communications are maintained with Area Managers and other company staff. Problem-solving skills are essential, along with excellent customer liaison skills.The ideal candidate will have experience of using public transport and be willing to work within other...
-
Industrial Service Technician
1 week ago
Guildford, Surrey, United Kingdom Spraybooth Technology Ltd Full timeAbout Spraybooth Technology LtdWe are a rapidly expanding high-specification manufacturer with 30 years of experience in the industry. Our company is regarded as a market leader in the manufacture of bespoke spray booths.As a Trainee Field Service Engineer, you will play a vital role in the growth of our team, adding substantial value through your great...
-
Education and Community Liaison Officer
1 week ago
Guildford, Surrey, United Kingdom Academics Ltd Full timeAs an Education and Community Liaison Officer at Academics Ltd, you will play a vital role in supporting vulnerable children to achieve their full potential.You will build strong relationships with students and colleagues, remaining calm and resilient in stressful situations.This role is ideal for those considering a career in prison, rehabilitation,...
-
Home-Based Service Specialist
1 week ago
Guildford, Surrey, United Kingdom Austin Fraser Full timeEstimated Salary: £50,000 - £70,000 per annumWe are seeking a skilled Home-Based Service Specialist to join our team at Austin Fraser, a market-leading manufacturer of bespoke spray booths. As a service specialist, you will be responsible for providing top-notch maintenance and repair services to our customers, working from home or on-site.About You:A...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for delivering excellent customer experiences.Key Responsibilities:Engage with customers through various channels, providing timely and effective...
-
Customer Service Representative
3 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Guildford, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Service Engineer
2 days ago
Guildford, Surrey, United Kingdom Zoetis Full timeCustomer Service Engineer Job OpportunityWe are seeking a Customer Service Engineer to provide exceptional customer support and service to our customers in the veterinary industry. This role involves responding to customer inquiries, resolving technical issues, and maintaining positive relationships with customers.Key Responsibilities:Respond to customer...
-
Customer Service Representative
3 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the operational success of our business.Key Responsibilities:Provide service and support to customers, ensuring...
-
Field Service Engineer
1 week ago
Guildford, Surrey, United Kingdom Austin Fraser Full timeSalary: £45,000 - £60,000 per annumAustin Fraser is a leading manufacturer of bespoke spray booths, and we are seeking a highly motivated Field Service Engineer to join our team. As a mobile equipment technician, you will be responsible for visiting our large customer base, carrying out scheduled servicing, and attending to breakdowns.About You:You will...
-
Customer Service Representative
1 month ago
Guildford, Surrey, United Kingdom Experienceguildford Full time**About the Role**We are seeking an experienced and passionate individual to join our team as a Customer Service Advisor. As a key member of our store staff, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Assist customers in-store and over the phone with their queries and...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Guildford, UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer orders and...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000We're looking for Customer Service Representatives to join our team at beBee Professionals in Guildford. As a key member of our team, you'll be responsible for delivering exceptional customer service and supporting our operational success.Key Responsibilities:Engage with customers to provide outstanding service and support.Participate in all aspects of our...
-
Customer Service Representative
2 months ago
Guildford, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in Guildford, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
-
Customer Service Coordinator
3 weeks ago
Guildford, Surrey, United Kingdom The Recruitment Consultancy Ltd Full timeThe Recruitment Consultancy Ltd is seeking a highly skilled Customer Service Coordinator to join their busy team.As a key member of the support services team, you will be responsible for responding to customer and engineer enquiries, quoting for site visits, planned work, and service parts, scheduling visits with customers, coordinating the delivery of parts...