Customer Service Engineer

3 weeks ago


Guildford, Surrey, United Kingdom Zoetis Full time
Customer Service Engineer Job Opportunity

We are seeking a Customer Service Engineer to provide exceptional customer support and service to our customers in the veterinary industry. This role involves responding to customer inquiries, resolving technical issues, and maintaining positive relationships with customers.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues via phone and email.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction.
  • Collaborate with cross-functional teams to identify and implement process improvements.

Requirements:

  • Excellent communication and interpersonal skills.
  • Technical expertise in software and hardware troubleshooting.
  • Ability to work collaboratively with others to achieve business objectives.

Salary Range: £35,000 - £45,000 per annum, depending on experience.



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