Customer Service Representative
16 hours ago
Are you a detail-oriented and customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Representative to join our client's organization in High Wycombe.
Key Responsibilities:
- Manage orders across multiple sites, including international partners, to ensure timely and accurate delivery.
- Respond quickly and accurately to all customer queries, providing best-in-class information on logistics and lead times.
- Collaborate with commercial teams on pricing, minimum order quantities, and logistics to maximize synergy.
- Continuously improve pricing through quotation and price files, leveraging the capabilities of all group sites.
- Act as an internal customer champion, ensuring adherence to set process flows and compliance with set process flows.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to multitask and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Proficiency in using systems and software related to order management.
What We Offer:
- A competitive salary of £25,000 - £28,000 per annum.
- A dynamic and supportive work environment.
- Opportunities for career growth and development.
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