Business Unit Lead

3 weeks ago


Guildford, Surrey, United Kingdom The Goddard School of Saint Charles, MO Full time
About Us: At Charles Tyrwhitt, our purpose is to make it easy for men to dress well. We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. Our spiritual home and flagship store is located on London's famous Jermyn Street. Our Global Head Office is in London Bridge, whilst we also have an office in Manhattan to support our retail and online presence across North America, Europe and Australia. Not forgetting our Distribution Centre and Contact Centre in Milton Keynes.

Key Responsibilities: As a Store Manager, you'll be responsible for leading, motivating, and coaching the store team to reach and exceed sales targets, KPIs and compliance using our training tools – whilst ensuring CT's exceptional customer service and product knowledge. You'll recruit, nurture and retain the best talent for CT and your store. You'll be promoting the CT culture with your team using our brand values to create a great atmosphere for your team and customers.

Requirements: Previous experience as a Store Manager with a proven track record of leading high-performing teams and achieving sales targets. Excellent customer service and relationship building skills with customers and stakeholders are essential. Strong planning and organisation skills with the ability to maintain a long-term vision are also required. A highly commercial approach with strong analytical, oral and written communication skills to influence, persuade and negotiate at varied levels within and outside of the company is necessary.
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