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Personal Care Assistant

2 months ago

Bath, Bath and North East Somerset, United Kingdom Mash Group Full time
About the Role

We are seeking a dedicated and compassionate Care Support Specialist to join our team at Mash Group. As a Care Support Specialist, you will play a vital role in providing high-quality care and support to individuals in need.

Key Responsibilities
  • Provide safe, reliable, and compassionate care tailored to each customer's unique needs and wishes.
  • Respect and promote the dignity of each customer, ensuring care is provided with informed consent.
  • Monitor and report any changes or concerns about a customer's condition to the line manager promptly.
  • Maintain confidentiality of customers' personal and medical information.
  • Follow care and support plans, assisting with personal care, medication, meal preparation, housework, and more.
  • Engage customers in social, physical, and mental activities to promote well-being.
  • Record and report care provided, changes in condition, emergencies, and other relevant information.
Role Specification
  • Essential Criteria:
    • Caring, compassionate, and dedicated to anti-discriminatory care.
    • Self-motivated, reliable, and punctual.
    • Excellent communication and interpersonal skills.
    • Good organisational and numerical skills.
    • Ability to work alone or as part of a team, especially in emergencies.
    • Willingness to participate in initial and ongoing training.
  • Additional Requirements:
    • Have full right to work in the UK (sponsorship is not offered - so do not apply if you require this).
    • Full driver's licence with Class 1 business insurance and a current MOT (if using own car for business purposes).
  • Desirable Criteria:
    • Relevant care or health qualification.
    • Previous experience as a care assistant or unpaid carer.
    • Knowledge of safeguarding procedures and health and safety matters.
    • Flexible approach to working.
    Commitments
    • People: Respect, understanding, and commitment to anti-discriminatory care.
    • Performance: Customer-focused, accountable, and quality-driven.
    • Passion: Care, compassion, and high standards of professional conduct.
    • Pride: Energy, pace, and a 'can do' approach
    • The ability to work every other weekend (rota to be discussed)
    What We Offer
    • Competitive pay rates.
    • Travel time and mileage allowance.
    • Comprehensive training and development opportunities.
    • Supportive working environment with a dedicated team.
    • Opportunities for career progression.