Logistics Coordinator

2 weeks ago


Epsom, Surrey, United Kingdom Reed Full time
Logistics Administrator Role

Reed Epsom Business Support is seeking a skilled Logistics Administrator to join our client's team. As a key member of the logistics team, you will play a vital role in ensuring the smooth flow of products to customers worldwide.

Key Responsibilities:
  • Process customer orders received through our e-commerce system or manually raised orders
  • Assemble products into secondary packaging according to customer requirements and company method manuals
  • Generate dispatch documentation and dispatch products globally
  • Track and fulfill orders ex-works
  • Liaise with courier companies and customers to ensure timely delivery of goods
  • Negotiate contracts with courier companies for cost-effective delivery
General Responsibilities:
  • Perform general administrative tasks, including management of the logistics room and stock levels
  • Coordinate with the Production team to ensure a smooth order fulfillment process
  • Monitor and report on logistics metrics, such as customer satisfaction, order fulfillment, and courier costs
  • Ensure products are selected in a timely manner to meet expected service levels
  • Inspect all materials received to ensure they meet company specifications
  • Monitor and communicate stock levels to ensure stock is available at all times
  • Be responsible for the quality assurance of all products received from the production team
  • Select carriers and negotiate contracts and rates for each shipment
  • Plan and monitor inbound and outgoing deliveries
  • Respond to any issues or complaints regarding the shipment of goods
  • Document logistics procedures and operations
  • Ensure all logistics operations adhere to laws, guidelines, and ISO requirements
Working Conditions:
  • 37.5 hours per week, Monday - Friday
  • Office based in Leatherhead office
  • 26 days holiday, plus bank holidays
  • Number of working benefits, including company events, sick leave, parental leave, bereavement leave, flexible working hours, on-site parking, company pension, subscription fees to professional bodies, and opportunities for personal development

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