Logistics Coordinator

4 weeks ago

Epsom, Surrey, United Kingdom Reed Full time

Logistics Administrator Role

We are seeking a skilled Logistics Administrator to join our team at Reed Epsom Business Support. As a key member of our logistics team, you will play a vital role in ensuring the seamless flow of our products to customers worldwide.

Your responsibilities will include:

  • Processing customer orders received via our e-commerce system or manually raised orders
  • Assembly of products into secondary packaging according to customer requirements and company method manuals
  • Generation of despatch documentation
  • Dispatching of products globally
  • Order tracking and fulfilment ex-works
  • Liaison with courier companies and customers to ensure on-time delivery of goods
  • Negotiation of contracts with courier companies for cost-effective delivery

General Responsibilities

  • General administrative tasks, including management of logistics room, stock levels, etc.
  • Co-ordination with the Production team to ensure a smooth order fulfilment process
  • Monitoring and reporting of logistics metrics, including customer satisfaction, order fulfilment, and courier costs
  • Ensuring products are selected in a timely manner so that goods are delivered within expected service levels
  • Inspection of all materials received to ensure they meet company specifications
  • Monitoring and communication of stock levels to ensure stock is available at all times
  • Responsibility for the quality assurance of all products received from the production team and checking that they meet the specifications for each product
  • Select carriers and negotiate contracts and rates for each shipment
  • Plan and monitor inbound and outgoing deliveries
  • Respond to any issues or complaints regarding the shipment of goods
  • Documentation of logistics procedures and operations
  • Ensure all logistics operations adhere to laws, guidelines, and ISO requirements

Working Conditions

  • 37.5 hours per week, Monday - Friday
  • Office based in Leatherhead office
  • 26 days holiday, plus bank holidays
  • Number of working benefits, including company events, sick leave, parental leave, bereavement leave, flexible working hours, on-site parking, company pension, subscription fees to professional bodies, and opportunities for personal development

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