Assistant Shop Manager

3 days ago

BurnhamonSea, Somerset, United Kingdom The Children's Society Full time
Assistant Shop Manager Job Description

About the Role:

We are seeking an experienced Assistant Shop Manager to join our dynamic team in Burnham On Sea. As a key member of our retail division, you will play a vital role in driving sales, managing stock and donations, and developing a team of volunteers.

Key Responsibilities:

  • Assist the Shop Manager in all aspects of the retail business, including sales, stock management, and team development.
  • Develop and implement strategies to grow the business within the local community.
  • Work closely with the Shop Manager to create a harmonious and successful working relationship.
  • Provide excellent customer service and ensure a positive shopping experience for customers.
  • Manage and maintain accurate records, including sales data, stock levels, and volunteer hours.

Requirements:

  • Previous Assistant Shop Manager experience, ideally 1 year or more within the retail or hospitality sector.
  • Excellent communication and interpersonal skills, with the ability to work effectively with volunteers and colleagues.
  • Proven track record of good attendance and timekeeping.
  • Ability to work for long periods on your feet and lift and sort stock for extended periods.

Desirable Skills:

  • E-commerce confidence to explore online sales opportunities within the charity sector.
  • Confidence in IT skills, including Microsoft Outlook, Word, and Excel, and Epos till software.
  • Previous voluntary or charity retail experience.

About The Children's Society:

We run over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

Safeguarding:

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

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