Senior Portfolio Manager

1 week ago

Watford, Hertfordshire, United Kingdom ASOS Full time

About the Role

The Senior Portfolio Manager is responsible for leading the Change Delivery team to deliver all change activities that support the wider ASOS strategic goals that impact Customer Care. This role requires a strong understanding of the holistic view of all change impacting CC, and you will oversee the central change roadmap for strategic and BAU change.

Key Responsibilities

  • Build a strong governance structure across the whole of the CC portfolio of change to provide visibility enabling key decisions based on prioritisation, capacity, dependencies and project risk.
  • Represent the voice of the CC Operation to the wider business ensuring the right level of consideration and impact has been understood.
  • Support CC to provide one view of our priority to key delivery partners, to ensure accountability on what is needed to drive delivery at pace for CC.

About You

  • Excellent relationship management with an ability to manage expectations at a senior level and challenge where needed.
  • Experience with portfolio governance, prioritisation, and resource planning.
  • Experience in working within a complex matrixed organisation at portfolio level.

What We Offer

  • Employee discount (hello ASOS discount)
  • ASOS Develops (personal development opportunities across the business)
  • Employee sample sales
  • Access to a huge range of LinkedIn learning materials
  • 25 days paid annual leave + an extra celebration day for a special moment
  • Discretionary bonus scheme
  • Private medical care scheme
  • Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits

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