Care Coordinator Specialist
6 days ago
Job Description
The Care Coordinator Specialist role requires candidates with excellent communication skills, the ability to work well under pressure, and a professional attitude. They should be able to represent the business at a senior level, both internally and externally, and have a strong understanding of the care at home sector.
The ideal candidate will be able to establish close contact with staff, regularly review health and social care standards, and ensure the highest standard of care is delivered. They will also be responsible for developing and maintaining effective relationships with clients, service users, staff, and colleagues.
Key Responsibilities
- To ensure effective day-to-day running of homecare service delivered to clients by establishing close contact with staff and regular on-site review of the Health and Social Care standards.
- Liaise with coordinators to ensure appropriate allocation of workers to meet needs of homecare clients.
- Regularly monitor staff to ensure the highest standard of care is delivered within the care at home sector.
- Establish and maintain effective relationships with clients, service users, staff, and colleagues.
- Develop and maintain good communication with the client, service users, staff, and colleagues holding regular staff/team meetings.
- Being a champion in a specialist area is required ie dementia/leadership/workforce development/mental health etc.
- Ensure compliance with companys recruitment selection, following the Employment Compliance procedure.
- Collate data and maintain staff and service user files, ensuring confidentiality.
- Ensure compliance with SSSC Code of Practice and Health and Social Care Standards for Care at Home (Care Inspectorate).
- To conduct spot checks of service delivery and frontline staff.
- Use company computerised scheduling systems such as Coldharbour and CM2000 or similar.
- Conduct Care Plan and Risk Assessments and draw up individual Care Plan for each service user appropriate to their needs as soon as practicable following commencement of service
Requirements
- Care at Home: 1 year (required)
- Drivers License with own car (required)
Work Location
In person
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