Technical Support Specialist
7 days ago
2nd Line IT Support Engineer
VIQU Ltd is seeking a skilled 2nd Line IT Support Engineer to join their IT team. The successful candidate will provide technical support to the user base and assist with the wider network and infrastructure.
Key Responsibilities:
- Provide technical support to the user base, including diagnosing and resolving issues on both Microsoft and Mac operating systems.
- Assist with the implementation and administration of Microsoft Server operating systems and associated technologies.
- Experience with Virtualisation technologies (VMware/Hyper-V) and cloud services, including Azure, Exchange, SharePoint, and OneDrive.
- Implement IT solutions and have basic networking knowledge and an understanding of Switches, Firewalls, TCP/IP, and routing.
Requirements:
- 3+ years in an IT support role with robust 2nd line support capabilities.
- Experience working in an MSP (Managed Service Provider).
- Proficient in Microsoft Server operating systems and associated technologies.
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