Technical Support Specialist
3 weeks ago
2nd Line IT Support Engineer Role
We are seeking a skilled 2nd Line IT Support Engineer to join our client's small IT team. In this role, you will provide technical support to the user base while assisting with the wider network and infrastructure.
Key Responsibilities:
- Diagnose and resolve issues on both Microsoft and Mac operating systems.
- Implement and administer Microsoft Server operating systems and associated technologies.
- Experience with Virtualisation technologies (VMware) and cloud services (Azure, Exchange, SharePoint, OneDrive).
- Implement IT solutions using Intune and have basic networking knowledge.
Requirements:
- 3+ years in an IT support role with robust 2nd line support capabilities.
- Experience working in an MSP (Managed Service Provider).
- Excellent communication abilities.
This is an exciting opportunity to work with a tech-forward public sector organisation dedicated to enhancing the quality of life for individuals in their community.
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