IT Support Specialist
4 weeks ago
We are seeking a skilled 2nd Line IT Support Engineer to join our client's small IT team in Oadby. As a key member of the team, you will provide technical support to the user base, assist with network and infrastructure, and gain exposure to various technologies.
Key Responsibilities:
- Provide technical support to the user base, resolving issues on Microsoft and Mac operating systems.
- Assist with the implementation and administration of Microsoft Server operating systems, including Windows Server, Windows Desktop, Office 365, and Active Directory.
- Develop and maintain knowledge of cloud services, including Azure, Exchange, SharePoint, and OneDrive.
- Implement IT solutions using Intune and demonstrate basic networking knowledge.
- Excellent communication skills are essential for this role.
Requirements:
- 3+ years of experience in an IT support role with robust 2nd line support capabilities.
- Experience working in an MSP (Managed Service Provider) environment.
- Proficient in Microsoft Server operating systems and associated technologies.
- Knowledgeable about cloud services and IT solutions.
- Excellent communication abilities.
About the Role:
This is an exciting opportunity to join a tech-forward public sector organisation dedicated to enhancing the quality of life for individuals in their community. As a 2nd Line IT Support Engineer, you will play a vital role in providing technical support and assisting with the wider network and infrastructure.
Salary: £29,000 - £32,000
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