Technical Sales Specialist
1 month ago
At SER Limited, we are seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer specialising in Pro Audio, you will collaborate with the Regional Sales Manager to provide technical support throughout and after the sales process. You'll be representing brands such as Electro-Voice and Dynacord while contributing to pre-sales, design, and post-sales support.
Key Responsibilities:
Design and evaluate sound system projects, recommending appropriate product solutions.
Develop system designs, including acoustic simulations and IP-based audio networking, while generating reports and bill of materials.
Provide both pre-sales training and post-sales technical support to customers.
Build and maintain long-term customer relationships through high-quality technical support.
Diagnose and resolve hardware and software issues for installed sound systems.
Drive product demand through the Pro AV network, including resellers, integrators, and consultants.
Share insights throughout the product lifecycle, from planning and design to integration and management.
Assess and address customer concerns and project requirements.
Requirements:
Experienced within a technical sales / sales engineer position or a strong audio design and commissioning background.
Proficiency in acoustic design and IP-based audio networking, using advanced design software.
In-depth knowledge of the Pro Audio market.
Familiarity with AV integration practices and services.
Strong understanding of acoustics, DSP, electronics, digital audio networking, and room control systems.
Ability to interpret project floor plans and system flow line drawings.
Expertise in audio commissioning techniques and software.
Willingness to travel regularly.
Package Details:
Salary: £50K - £55K (OTE £60K+)
Annual Leave: 25 days plus bank holidays (rises to 28 days after 5 years of service)
Company Car and expenses
Pension Contributions: 8%
High Street Discounts and cashback on healthcare
Life Insurance: 7X annual salary
Income Protection Scheme
Cashback on medical appointments (opticians, dentist, private healthcare etc.)
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