Duty Manager Lead
3 weeks ago
We are seeking a highly motivated and organized individual to join our team as a Duty Manager. As a key member of our store leadership team, you will be responsible for leading the store in the absence of the Operations Manager and ensuring the smooth operation of the store.
Key Responsibilities- Lead the store in the absence of the Operations Manager, ensuring that all store routines are completed and that the store is trading legally and safely.
- Support the wider management team in ensuring that key control measures and security practices are managed in accordance with company procedures and policies.
- Complete store routines documents, ensuring that the store is trading legally and safely and that customers' needs are met.
- Manage colleagues, including providing day-to-day supervision, motivation, and welfare, as well as arranging staffing levels and supporting recruitment, induction, and training and development.
- Work with the store leadership team to ensure the whole store operates effectively and supports the achievement of sales and cost targets.
- Ensure the health and safety of yourself and others by complying with health and safety obligations and reporting any defects, risks, or potential hazards.
We are looking for someone with experience in running a fast-paced customer-facing environment and who can handle the variety that each day at Wickes brings. You will be highly organized and have a passion for ensuring our customers receive the best service we can deliver, all while inspiring and leading your team.
What We Offer- A competitive bonus scheme
- A save-as-you-earn scheme
- A contributory pension scheme
- Colleague discount
- A discount platform including savings and cash back at numerous retailers, savings on gym membership, and cycle to work scheme
We are committed to creating an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working, please let us know when you apply and we can discuss this further.
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