Event Staff Assistant

1 day ago


Forest Green, United Kingdom Forest Green Rovers Football Club Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our Bar, Catering, or Hospitality team as a Matchday Food and Beverage Assistant. In this role, you will be responsible for serving drinks and food, maintaining high standards of cleanliness, and ensuring the bar area is well-stocked to provide an exceptional customer experience.

Key Responsibilities
  • Serving Customers: Serve drinks and food to our fans, providing excellent customer service and responding to their needs in a timely and professional manner.
  • Recording Sales Transactions: Accurately record sales transactions on the EPOS system to ensure accurate reporting and minimize errors.
  • Maintaining Cleanliness and Organization: Maintain high standards of cleanliness, including keeping the bar area clean and tidy, wiping down tables, and washing glasses to ensure a safe and healthy environment for our customers.
  • Managing Inventory: Monitor and maintain inventory levels to ensure the bar area is well-stocked at all times, meeting the demands of our customers.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills to handle customer queries and complaints in a professional manner.
  • Teamwork: Ability to work effectively as part of a team to achieve common goals and objectives.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate our matchday schedule.
  • Food Hygiene Certification: Completion of a food hygiene certificate is required for this role.
Compensation and Benefits
  • Salary: Competitive hourly rate of £8.50 per hour (Under 18's) and £13 per hour (Over 18's).
  • Free Food: Enjoy free meals after your shift, allowing you to try our world-famous vegan food.
  • Qualifications and Training: Opportunity to upskill and gain valuable work experience and qualifications, such as First Aid and Food Hygiene.
  • Bonus Scheme: Receive a bonus for consistent match day attendance, demonstrating our commitment to recognizing and rewarding hard work.


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