Knowledge Resources Specialist
2 weeks ago
About the Role
The Open Society Foundations are seeking a skilled and detail-oriented professional to support the development of knowledge resources and communication strategies across the organization.
Key Responsibilities
- Develop and maintain knowledge resources, such as manuals, training guides, and policy documents, to support Open Society's grantmaking software and policies.
- Work with the Policy, Knowledge & Training team to design and implement creative communication strategies and mechanisms to share resources with various audiences.
- Organize resources, information, and data into usable formats to meet the needs of end users, both within Grants Management and across the organization.
- Support the execution of communication strategies and mechanisms to share knowledge resources with diverse audiences.
- Stay up-to-date on grants management and grantmaking policies and procedures, and assist stakeholders as needed.
Qualifications
Essential:
- University degree – BA or BSc
- Experience in design and testing of training material
- Excellent computer skills, proficient in Microsoft Office, Sharepoint, and experience with other knowledge management/sharing platforms
Desirable:
- Experience as an effective teacher/trainer/facilitator
- Experience working with a grant processing software/system (Salesforce or other CRM preferred)
Competencies
Functional Competencies:
- High level of emotional intelligence and ability to build and maintain strong relationships
- Ability to use data and information to undertake assessment and inform decision-making
- Excellent project management and organizational skills
Personal Competencies:
- Excellent verbal and written communication skills
- Commitment to OSF's core values of humility, commitment, collaboration, respect, inclusivity, and integrity
Language:
An excellent knowledge of English
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