Branch Operations Manager
1 month ago
About the Role:
We are seeking a highly motivated and experienced Assistant Branch Manager to join our team at Travis Perkins. As a key member of our branch management team, you will play a vital role in driving sales growth, improving customer satisfaction, and ensuring the smooth operation of our branch.
Key Responsibilities:
- Support the Branch Manager in managing all aspects of the branch, including sales, customer service, and operational efficiency.
- Coach and develop a team of sales and customer service professionals to deliver exceptional customer experiences.
- Develop and implement sales strategies to drive growth and increase customer loyalty.
- Ensure the branch is operating safely and efficiently, adhering to all relevant policies and procedures.
What We Offer:
As a valued member of our team, you will receive a competitive salary, contributory pension scheme, and a range of benefits, including bonus, private medical insurance, and access to our online wellbeing centre.
Requirements:
To be successful in this role, you will need:
- Previous experience in a sales or customer service role, preferably in a builders' merchant or similar industry.
- Strong leadership and coaching skills, with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Commercial awareness and the ability to drive sales growth and improve operational efficiency.
Why Join Us:
At Travis Perkins, we are committed to providing our customers with exceptional service and supporting our colleagues in their career development. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
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