Customer Service Director Opportunity

4 weeks ago


Kidlington, United Kingdom Pembrook Resourcing Full time
Customer Service Director Opportunity

Pembrook Resourcing is looking for an experienced customer service director to lead our aftersales team and drive business success through exceptional service delivery.

The Role

The successful candidate will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

About You
  • You will be a seasoned leader with a track record of delivering high-quality services and achieving business growth
  • Financial management and analysis skills are essential in this role
  • Strong communication and interpersonal skills are required to build effective relationships with stakeholders
Key Responsibilities
  • Develop and implement customer-centric strategies to drive business growth
  • Lead the aftersales team to deliver exceptional service quality and exceed customer expectations
Salary Range: $75,000 - $95,000 per year

A stable and supportive organisation that values its employees and provides opportunities for professional development.


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