Profit Protection Analyst

3 weeks ago

Worcester, Worcestershire, United Kingdom Halfords Full time

Job Purpose

To support the Profit Protection team with the provision of accurate and timely data to enable the reduction of Company losses and supporting other business needs.

Job Context

Profit Protection is an independent, objective function designed to add value and reduce loss. This role requires a high level of analytic skill and will be responsible for creating regular and ad hoc reports via various Halfords systems, and the ability to identify potentially fraudulent transactions.

The role requires a high level of collaboration with all Profit Protection Business Partners and National Fraud Investigators, producing data to give tangible insights and the ability to produce accurate and concise investigation cases.

The role may also require collaboration with the Police on external investigations.

Key Responsibilities

  • Use of Halfords data systems and visualisation tools – including but not limited to: SAP BW, SAP finance, Alteryx, Power Bi, IDM Data Mining to analyse information and report on trends of loss or fraud
  • Responsibility for managing Halfords' annual stocktake programme, including reporting of losses, scheduling of annual stocktakes, liaison with external stocktake providers and Halfords IT department
  • Production & maintenance of monthly & weekly schedule of stockloss reports – dashboards, regular reports, stockloss reports for other departments & stakeholders – retail & commercial
  • Working with the PP team to support on key projects
  • Working with the PP field team and Fraud Investigators to provide supporting information on store specific losses and fraud cases
  • Key point of contact for any Profit Protection related enquiries in the support centre
  • Recommend, design and implement enhanced reports and system improvements
  • Departmental Super User for Data Mining, BW, Alteryx, Power BI and other systems
  • Attendance of key PP & Finance meetings
  • The role will be based at Redditch Support Centre (with hybrid working), however some field-based working may also be required
  • To undertake any ad hoc project or tasks within the scope of the Profit Protection remit as agreed
  • Maintaining discretion and confidentiality when dealing with cases

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