Software Release and Support Specialist

18 hours ago


Salisbury, Wiltshire, United Kingdom 83zero Ltd Full time
Job Title: Software Release and Support Specialist

Role Overview

We are seeking an experienced professional to join our team as a Software Release and Support Specialist. As a key member of our EUS team, you will be responsible for managing the Software and Device Lifecycle processes for an estate of over 40k+ devices.

Key Responsibilities:
  • Manage the Software and Device Lifecycle processes.
  • Engage and communicate with clients through strong stakeholder management, organisation, and attention to detail.

Your Qualifications

The ideal candidate will possess:
  1. Subject Matter Expert in Release and Deployment Management.
  2. Knowledge of Service Management Best Practice.
  3. Computer literate, including a good working knowledge of relevant computer software.
  4. ITIL V3/4 Foundation Certificate.
  5. ITIL V3/4 Expert or ITIL4 Managing Professional or ITL4 Strategic Leader.

Benefits

This exciting opportunity offers a competitive salary range of £40,000 - £50,000, plus bonus, pension, and private healthcare benefits. You will also have the opportunity to work with a global leader in digital services, driving innovation in customer experience through CRM, marketing, business intelligence, and cloud solutions.

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