UK Crawford TPA Team Leader

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Crawford & Company Full time
Job Title: UK Crawford TPA Team Leader

Crawford & Company is seeking a talented Team Leader to join our highly successful Third Party Administration (TPA) team. As a Team Leader, you will be responsible for managing a team of claims handlers and providing guidance and support to ensure a high level of performance and success.

Key Responsibilities:
  • Manage a team of claims handlers to ensure swift settlement of liability claims, including Public, Employers, and Product Liability claims.
  • Guide and train team members on policy cover information, such as liability and excess cover, and ensure they relay this information to policyholders in a professional and courteous manner.
  • Support and guide the team in providing a first-class service to clients and policyholders.
  • Ensure each claim is fully investigated with a full audit of claims-specific information.
Requirements:
  • Experience as a Team Leader or Manager in a claims background, with knowledge of the principles of insurance and claims processes.
  • Proven track record of mentoring and developing teams to a high performance standard.
  • Exceptional customer service ethics and ability to deal with challenges and setbacks in a calm and methodical manner.
  • Strong organizational skills, attention to detail, and flexibility in approach to changing priorities.

Crawford & Company is a leading provider of claims and outsourcing solutions. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced Team Leader looking for a new challenge, please apply today.



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