Team Lead for Tenancy Services

6 days ago


Gloucester, Gloucestershire, United Kingdom Niyaa People Ltd Full time £38,000
Job Summary:
We are seeking a highly skilled Team Lead to join our Tenancy Services team in Gloucester. As a key member of our team, you will be responsible for leading a team of Tenancy Sustainment Advisors and Letting agents.

Key Responsibilities:
  • Lead a team of 5 Tenancy Sustainment Advisors and 3 Letting agents
  • Develop and implement effective team management strategies
  • Use data and insight reports to inform service improvement plans
  • Deal with customers sensitively in challenging situations

Requirements:
  • Proven experience of leading successful teams
  • Desirable experience of the Social Housing Sector
  • Strong analytical skills and ability to interpret data
  • Excellent communication and interpersonal skills

Benefits:
  • Hybrid working
  • Annual salary: £38,000
  • Pension scheme

What We Offer:

Niyaa People Ltd is committed to providing a supportive and inclusive work environment. As a Tenancy Sustainment Manager, you will have access to training and development opportunities to help you succeed in your role.


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