Team Lead for Tenancy Services
6 days ago
We are seeking a highly skilled Team Lead to join our Tenancy Services team in Gloucester. As a key member of our team, you will be responsible for leading a team of Tenancy Sustainment Advisors and Letting agents.
Key Responsibilities:
- Lead a team of 5 Tenancy Sustainment Advisors and 3 Letting agents
- Develop and implement effective team management strategies
- Use data and insight reports to inform service improvement plans
- Deal with customers sensitively in challenging situations
Requirements:
- Proven experience of leading successful teams
- Desirable experience of the Social Housing Sector
- Strong analytical skills and ability to interpret data
- Excellent communication and interpersonal skills
Benefits:
- Hybrid working
- Annual salary: £38,000
- Pension scheme
What We Offer:
Niyaa People Ltd is committed to providing a supportive and inclusive work environment. As a Tenancy Sustainment Manager, you will have access to training and development opportunities to help you succeed in your role.
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